Frequently Asked Questions
Find answers to common questions about our fire safety products, PPE, quote requests, delivery enquiries, and customer support.
Product Enquiries
Ask questions about fire extinguishers, PPE, alarms, signage, safety tools, and workplace safety products.
Quote Requests
Add products to your quote list or contact us directly for pricing, availability, and bulk purchase enquiries.
Fast Support
Reach us by phone, email, or WhatsApp for help choosing suitable safety products for your needs.
Everything You Need to Know
We have answered some of the most common questions customers ask before buying fire safety and protective equipment.
Ordering & Quote Requests
How do I request a quote?
You can request a quote by adding products to your quote list on the website, sending us a message through the contact form, or chatting with us directly on WhatsApp.
Can I order through WhatsApp?
Yes. You can contact us on WhatsApp through 08033366915 to make product enquiries, request prices, or ask about availability.
Can businesses request bulk orders?
Yes. We accept enquiries from businesses, offices, factories, schools, hotels, warehouses, churches, and other organizations that need fire safety or PPE products in quantity.
Do product prices stay the same all the time?
Prices may change depending on product availability, quantity, brand, model, and market conditions. Please request a quote or contact us to confirm the latest price before placing an order.
Fire Safety Products
What fire safety products do you sell?
We supply fire extinguishers, fire safety equipment, firefighting accessories, fire blankets, fire safety signage, emergency tools, and other related safety products.
Do you sell fire extinguishers?
Yes. We supply different fire extinguisher types and sizes for homes, offices, vehicles, shops, schools, factories, warehouses, and commercial facilities.
How do I know the right fire extinguisher to buy?
The right extinguisher depends on where it will be used and the type of fire risk involved. Contact us with details of your location or use case, and we will guide you on suitable options.
Can I buy fire safety products for my office or factory?
Yes. We supply fire safety products suitable for offices, factories, warehouses, workshops, commercial buildings, schools, hotels, and public facilities.
PPE & Workplace Safety
Do you sell Personal Protective Equipment?
Yes. We supply PPE products for workplace safety, industrial environments, construction sites, technical teams, factories, and general protective use.
What type of PPE can I enquire about?
You can enquire about safety helmets, safety boots, reflective jackets, gloves, eye protection, respiratory protection, protective clothing, and other PPE items based on your needs.
Can you supply PPE for staff or project teams?
Yes. You can contact us for PPE enquiries for staff, project teams, site workers, factory workers, facility teams, or company safety requirements.
Delivery, Location & Support
Where is DE-OXY FIRE SAFETY STORE located?
We are located at 27 Coker Street, Coker Bus Stop, Coker Orile, Lagos.
Do you deliver products?
Please contact us to confirm delivery availability, cost, and arrangement based on your location and the products you want to order.
How can I contact your team?
You can call us on 08033366915 or 09026938018. You can also email us at info@deoxyfire.com.
Can I visit your store before buying?
Yes. You can visit our location at 27 Coker Street, Coker Bus Stop, Coker Orile, Lagos. You may also call ahead to confirm product availability before visiting.
Still Have Questions?
Our team is ready to help you choose the right fire safety equipment, PPE products, and workplace safety solutions.